Inside the Digital Mailroom and the Future of Incoming Document Management
Every organization receives a constant flow of incoming information. Invoices, contracts, customer correspondence, claims, applications, and regulatory documents arrive daily through mail, email, and scanned uploads. Managing all of this manually slows operations and increases risk. That is why the Digital Mailroom has become a critical component of modern document management. Businesses that adopt this approach gain faster processing, better visibility, and stronger control over information from the moment it enters the organization. Why Traditional Mail Handling Is Holding Businesses Back Paper based and semi manual mail handling creates bottlenecks. Physical mail must be opened, sorted, scanned, labeled, and routed by staff before it reaches the right team. Even email based intake often relies on people manually forwarding attachments and categorizing documents. According to AIIM research, organizations that rely on manual document intake experience processing delays of up to...